Help & Quick Start

Getting started with AgraX.

Everything you need to get in and find your way around. Can't find your answer here? Get an account or support.

Step 1

Install the app

On an office or control-room PC, use the Windows app. Out in the field, use the Android app on your phone. Both share one login and the same live data.

Go to Downloads
Step 2

Sign in

Use the username and password you were given. The same login works on the Windows app, the phone app, and the browser tools. Don't have an account yet? Request one here.

Step 3

Pick your site

If you work across more than one location, choose the site you're working in. You can switch sites any time from your account menu — what you log always lands on the site you picked.

Common questions

Good to know.

I forgot my password

Passwords are handed out by an admin. If you're locked out, reach out and we'll reset it for you.

Where does each thing live?

Maintenance, process data (Paques), safety and permits, purchasing, Education and Project Management are all inside the one app. Education and Project Management also open in a browser at agraxapps.com/learn and agraxapps.com/plan with your normal login.

Do I need to update anything?

No. The Windows and Android apps update themselves — you'll get the latest without doing anything. See what's changed on the What's New page.

Something's broken or wrong

Use Report a bug inside the app (it's in the menu) so it lands where it can get fixed, with the details attached automatically. For anything else, get in touch.

Is the plant HMI part of this?

No — the HMI / SCADA that runs the plant is a separate system for authorised plant personnel. The AgraX apps here don't control the plant.

Still stuck? Head to Get an account & support, or grab Lucas.