Everything you need to get in and find your way around. Can't find your answer here? Get an account or support.
On an office or control-room PC, use the Windows app. Out in the field, use the Android app on your phone. Both share one login and the same live data.
Use the username and password you were given. The same login works on the Windows app, the phone app, and the browser tools. Don't have an account yet? Request one here.
If you work across more than one location, choose the site you're working in. You can switch sites any time from your account menu — what you log always lands on the site you picked.
Passwords are handed out by an admin. If you're locked out, reach out and we'll reset it for you.
Maintenance, process data (Paques), safety and permits, purchasing, Education and Project Management are all inside the one app. Education and Project Management also open in a browser at agraxapps.com/learn and agraxapps.com/plan with your normal login.
No. The Windows and Android apps update themselves — you'll get the latest without doing anything. See what's changed on the What's New page.
Use Report a bug inside the app (it's in the menu) so it lands where it can get fixed, with the details attached automatically. For anything else, get in touch.
No — the HMI / SCADA that runs the plant is a separate system for authorised plant personnel. The AgraX apps here don't control the plant.